PRIVACY STATEMENT
SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?
When you fill-up the forms provided on our website, we collect the personal information you give us such as the following:
- Employee name, employee number, birthdate, employee civil status, name of dependent(s), the birthdate of dependents, civil status of dependents;
- Contact information such as a home address, office address, phone numbers, and mobile numbers;
- Medical history and profile such as your current medical condition, diagnosis for ailments, medical orders, and records, etc.
- Such other information as it may deem reasonably necessary in order to accomplish the above-mentioned purpose.
When you browse our website, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
SECTION 2 – CONSENT
How do you get my consent?
When you provide us with personal information to process your request, we imply that you consent to our collecting it and using it for that specific reason only.
SECTION 3 – PERMITTED DISCLOSURE
We may disclose your personal information if:
- we are required by law to do so;
- you violate our Terms of Use.
- necessary, for the purpose provided and with your consent.
SECTION 4 – PERSONS TO WHOM DISCLOSURE IS MADE
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us, such as bot not limited to the following:
- To insurance service providers, and to other third parties which are engaged to support our business, and who are bound by contractual obligations to keep personal information secure and confidential, and use it only for the purposes for which disclosure is made to them;
- To government and law enforcement agencies, to comply with applicable orders, laws, and regulations;
- To stockholders, including our employees, officers, and internal auditors, on a need-to-know basis and to other authorized persons only.
SECTION 5 – SECURITY
To protect your personal information, we take reasonable and appropriate physical, technical, and organizational measures. These security measures aim to maintain the availability, integrity, and confidentiality of personal data and protect them against natural dangers such as accidental loss or destruction, and human dangers such as unlawful access, fraudulent misuse, unlawful destruction, alteration, and contamination.
SECTION 6 – AGE OF CONSENT
By using this site, you represent that you are at least of legal age and you have given us your consent to allow any of your minor dependents to use this site.
SECTION 7 – CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information please send an email to feedback@cl.eastwesthealthcare.com.ph
Terms of Use (“Terms”)
Overview
Please read these Terms of Use (“Terms”, “Terms of Use”) carefully before using the https://eastwesthealthcare.com.ph website (the “Service”) operated by Eastwest Healthcare, Inc. (“us”, “we”, or “our”).
Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms shall apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.
Request for Medical Consultation and/or Service
If you wish to request any medical consultation and/or service made available through the Service, you may be asked to supply certain information relevant to your request including, without limitation, your:
- Employee name, employee number, birthdate, employee civil status, name of dependent(s), the birthdate of dependents, civil status of dependents;
- Contact information such as a home address, office address, phone numbers, and mobile numbers;
- Medical history and profile such as your current medical condition, diagnosis for ailments, medical orders, and records, etc.
- Such other information as it may deem reasonably necessary in order to accomplish the above-mentioned purpose.
Termination
We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.
All provisions of the Terms which by their nature shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
Links To Other Web Sites
Our Service may contain links to third-party websites or services that are not owned or controlled by Eastwest Healthcare, Inc.
Eastwest Healthcare, Inc. has no control over and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that Eastwest Healthcare, Inc. shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods, or services available on or through any such web sites or services.
Prohibited Uses
You are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) for any obscene or immoral purpose; or (j) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
Indemnification
You agree to indemnify, defend and hold harmless Eastwest Healthcare, Inc. and our officers, directors, agents, contractors, service providers, subcontractors, suppliers, and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms or the documents they incorporate by reference or your violation of any law or the rights of a third-party.
Changes
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least thirty (30) days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
Copyright.
Eastwest Healthcare, Inc. owns this Service including all the materials on this website. Eastwest Healthcare, Inc. prohibits appropriation, selling, distribution, modification, or reproduction of this website or any of its materials from this website, without its prior written consent.
Contact Us
If you have any questions about these Terms, please contact us at (02) 8817-3333.
For almost 23 years, Eastwest Healthcare remains one of the leading healthcare benefits company committed to better healthcare for all Filipinos.
We continue to grow as we serve more than 600 companies and with more than 100,000 members and growing. Our quest for empowered healthcare choices is complemented by our more than 1,000 experienced medical and dental facilities nationwide.
Official Information
- 6th Floor, Makati Executive Center, 114 V.A. Rufino corner L.P. Leviste Streets, Salcedo Village Makati City, Philippines
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Medical Inquiry
inquiry@eastwesthc.com - (02) 8817-3333
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Sales Inquiry
sales@eastwesthc.com
We’re here to help
If you have any questions or needs more information about us and our healthcare programs, please feel free to contact us.
Current customers with questions about your benefit plans, availment, claim, etc. please feel free to contact us.
© EastWest HealthCare Inc. 2023 All Rights Reserved.